Process Assessment
Evaluating business processes to determine their suitability and priority for automation.
In-Depth Explanation
Process assessment evaluates existing business processes to determine which are suitable for automation and in what priority. It examines process characteristics, automation feasibility, and potential business value.
Assessment criteria: Automation suitability:
- Rule-based with clear logic
- Digital inputs (or can be digitised)
- Stable and standardised
- High volume and frequency
- Low exception rate
Business value:
- Time/cost savings potential
- Strategic importance
- Error impact
- Compliance requirements
- Employee satisfaction impact
Assessment process:
- Identify candidate processes
- Gather process details (steps, volumes, time)
- Score against criteria
- Calculate potential ROI
- Prioritise for implementation
Output deliverables:
- Process documentation
- Automation feasibility rating
- ROI estimate
- Complexity assessment
- Recommended approach
Business Context
Good process assessment prevents wasted automation investment. Not every process should be automated, and priority matters for resource allocation.
How Clever Ops Uses This
We conduct thorough process assessments for Australian businesses, ensuring automation investments are directed at the highest-value opportunities.
Example Use Case
"Assessing 20 candidate processes, identifying 8 suitable for automation, and prioritising by ROI and strategic fit for a phased implementation."