Pilot Project
A small-scale preliminary project used to evaluate feasibility, test approaches, and learn before committing to full implementation.
In-Depth Explanation
A pilot project is a controlled, limited implementation used to test an approach before full-scale deployment. In AI, pilots validate that technology works with your data, people, and processes before major investment.
Pilot project characteristics:
- Limited scope: Specific use case, team, or geography
- Time-bound: Defined duration (typically 4-12 weeks)
- Clear objectives: What must be proven/learned
- Success criteria: How decisions will be made
- Exit strategies: Plan for pilot end (scale, pivot, or stop)
Pilot design elements:
- Representative data and users
- Controlled environment for fair testing
- Metrics and measurement approach
- Feedback collection mechanism
- Documentation of learnings
What pilots should prove:
- Technical feasibility with your data
- User acceptance and adoption
- Business value potential
- Operational requirements
- Integration challenges
Business Context
Pilots reduce risk by proving concepts before major investment. They surface problems when they're cheap to fix and build organisational confidence.
How Clever Ops Uses This
We run AI pilots for Australian businesses to prove value quickly, typically delivering working solutions within 4-8 weeks that inform go/no-go decisions.
Example Use Case
"Piloting an AI customer service assistant with one team for 6 weeks before deciding whether to roll out across all customer support."