Hyperautomation
An organisation-wide strategy to automate as many business and IT processes as possible using multiple technologies including AI, RPA, process mining, and low-code platforms.
In-Depth Explanation
Hyperautomation is a strategic approach to identify, vet, and automate as many processes as possible across the organisation. It combines multiple technologies and methodologies for end-to-end automation.
Hyperautomation components:
- Process mining: Discover automation candidates
- RPA: Automate repetitive tasks
- AI/ML: Add intelligence and decision-making
- Low-code/no-code: Enable citizen development
- Integration platforms: Connect systems
- Process orchestration: Coordinate workflows
Hyperautomation strategy:
- Discover processes through mining and analysis
- Prioritise by ROI, feasibility, and strategic value
- Design automation solutions
- Implement with appropriate technologies
- Monitor and optimise continuously
- Scale across the organisation
Gartner's hyperautomation concept emphasises:
- Everything that can be automated should be
- Multiple technologies working together
- Continuous discovery of new opportunities
Business Context
Hyperautomation is a strategic initiative, not just technology deployment. Gartner predicts organisations with hyperautomation will lower operational costs 30% by 2025.
How Clever Ops Uses This
We help Australian businesses develop hyperautomation strategies, identifying the highest-value automation opportunities and implementing the right technology mix.
Example Use Case
"A bank implementing hyperautomation: process mining finds bottlenecks, RPA handles data entry, AI processes documents, and orchestration ties everything together."