Cliniko + Vet Radar

Real-Time Cliniko to Vet Radar Sync - Purpose-Built for Your Business

Your team uses Cliniko and Vet Radar every day. Our custom integration ensures data flows between them automatically - no more tab-switching, copy-pasting, or worrying about missed updates.

8+ hours/week

Saved weekly

Cliniko fields

Vet Radar fields

One-way

Sync direction

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Why Connect Cliniko to Vet Radar?

Product and pricing data diverges between Cliniko and Vet Radar, causing order errors and customer complaints

Reporting across Cliniko and Vet Radar requires painful manual exports and spreadsheet merges

Patients in Cliniko and patients in Vet Radar drift out of sync, leading to outdated details on invoices, emails, and reports

Invoice and payment data is re-entered between Cliniko and Vet Radar manually, doubling the work and risking GST errors at month-end

Cliniko limitations compound the integration challenge: marketing and patient recall features are limited, often requiring integration with Mailchimp or similar for targeted campaigns

Manually copying data between Cliniko and Vet Radar wastes hours every week that could be spent on revenue-generating work

How We Help

Every week without this integration costs your Healthcare & Allied Health business 8+ hours/week in manual data handling between Cliniko and Vet Radar. Our Harvard-educated consultants build a sync that eliminates that waste permanently. On the technical side, Cliniko uses a REST API with API key authentication, which our team handles as part of the build.

Amplify Cliniko Strengths

Cliniko excels because purpose-built for allied health with patient records, treatment notes, telehealth, and Medicare/DVA claiming built into the workflow. Connecting it to Vet Radar ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Consistent Product Data Everywhere

Product pricing, stock levels, and catalogue changes in Cliniko are mirrored in Vet Radar in real time. No more overselling, price mismatches, or outdated descriptions across channels.

Unlock Vet Radar Value

Vet Radar stands out because purpose-built for veterinary hospitals with treatment sheets, medication tracking, and clinical workflows designed for animal healthcare. Integrating it with Cliniko means your team gets this benefit with complete, accurate data flowing in automatically.

Zero Scheduling Conflicts

Bookings in Cliniko sync to Vet Radar instantly, preventing the double-bookings and missed appointments that plague businesses running these systems independently.

Cliniko to Vet Radar Use Cases

Synchronise products catalogue between Cliniko and Vet Radar

Product data, pricing, and stock levels stay consistent across both platforms. When a product is added, updated, or discontinued in Cliniko, Vet Radar reflects the change within seconds.

Sync Cliniko patients to Vet Radar patients

When a patient is created or updated in Cliniko, the corresponding patient record in Vet Radar is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Scheduled reconciliation between Cliniko and Vet Radar

A daily or weekly reconciliation job compares records across both platforms, flags discrepancies, and generates a mismatch report. Catches sync gaps before they become accounting headaches.

Sync appointments from Cliniko to Vet Radar

When a appointment is booked, rescheduled, or cancelled in Cliniko, the corresponding record in Vet Radar updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Data Mapping

How data flows between Cliniko and Vet Radar

Cliniko	→	Vet Radar	Notes
Cliniko Patients -> id	→	Vet Radar Patients -> id	Unique identifier stored as cross-reference for record linking
Cliniko Patients -> first_name	→	Vet Radar Patients -> firstName	Contact identity fields synchronised to maintain consistency
Cliniko Patients -> last_name	→	Vet Radar Patients -> lastName	Contact identity fields synchronised to maintain consistency
Cliniko Patients -> email	→	Vet Radar Patients -> email	Primary matching key for identifying existing records across both platforms
Cliniko Invoices -> id	→	Vet Radar Invoices -> id	Unique identifier stored as cross-reference for record linking
Cliniko Invoices -> status	→	Vet Radar Invoices -> status	Status values mapped between each platform terminology
Cliniko Invoices -> date	→	Vet Radar Invoices -> date	Date fields converted with timezone handling for Australian Eastern Time
Cliniko Products -> id	→	Vet Radar Inventory -> id	Unique identifier stored as cross-reference for record linking
Cliniko Products -> name	→	Vet Radar Inventory -> name	Contact identity fields synchronised to maintain consistency
Cliniko Appointments	→	Vet Radar Appointments	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.

Cliniko + Vet Radar Integration FAQ

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting (Cliniko's API allows 200 requests per minute), pagination, and queuing to ensure reliable performance at any scale.

Our integrations include retry logic and error queuing. If Vet Radar is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

The most common data objects synced between Cliniko and Vet Radar include contacts, invoices, products. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

By default, we configure Cliniko to Vet Radar as a one-way sync, but bi-directional sync is possible if your workflow requires it. We will assess the best approach during the discovery session.

Typical industry tools data synced includes contacts, invoices, products, and related metadata. We map each field to its counterpart in Vet Radar and handle any format differences automatically.

Yes. Cliniko supports webhooks for instant event notifications. Changes in Cliniko are reflected in Vet Radar within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

Integration pricing depends on complexity, including the number of data objects synced (contacts, invoices, products), sync direction, custom business rules, and volume. Most Cliniko to Vet Radar integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.