Cin7 + Tray.io

Connect Cin7 to Tray.io in 2 weeks - No Disruption

Save 8+ hours/week by automating the data flow between Cin7 and Tray.io. Our Harvard-educated consultants design integrations that pay for themselves within weeks.

8+ hours/week

Saved weekly

Cin7 fields

3 months

Post-launch support

One-way

Sync direction

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Why Connect Cin7 to Tray.io?

Manually copying data between Cin7 and Tray.io wastes hours every week that could be spent on revenue-generating work

Production order data in Cin7 and inventory levels in Tray.io are reconciled manually, risking stock-outs

New team members take longer to onboard because they must learn manual workarounds to keep Cin7 and Tray.io aligned

Cin7 uses a REST API while Tray.io uses REST + Webhook, requiring careful middleware to translate data formats between the two platforms

Tray.io adds complexity: complexity rivals Workato, requiring integration expertise to fully utilise the platform capabilities

Reporting across Cin7 and Tray.io requires painful manual exports and spreadsheet merges

Online orders in Cin7 and in-store inventory in Tray.io are never in sync, frustrating customers

How We Help

For Manufacturing and Retail & E-commerce businesses across Australia, the disconnect between Cin7 and Tray.io is a daily frustration. Our custom integration bridges your e-commerce and automation systems, ensuring products and orders flow seamlessly without manual intervention. On the technical side, Cin7 uses a REST API with API key authentication, and Tray.io authenticates via OAuth, which our team handles as part of the build.

Amplify Cin7 Strengths

Cin7 excels because end-to-end inventory and order management covering purchasing, warehousing, selling, and fulfillment in a single platform. Connecting it to Tray.io ensures that advantage flows through your entire workflow rather than staying siloed in one tool.

Real-Time Visibility Across Teams

When a record updates in Cin7, every team member working in Tray.io sees the change instantly. No lag, no stale dashboards, no conflicting reports.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Cin7 and Tray.io in sync, even as your business doubles.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Cin7 and Tray.io. Custom field mappings, business rules, and error handling included.

Cin7 to Tray.io Use Cases

Automated error handling and retry for Cin7/Tray.io sync

When a sync between Cin7 and Tray.io fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Data Mapping

How data flows between Cin7 and Tray.io

Cin7	→	Tray.io	Notes
Cin7 Record IDs	→	Tray.io External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Cin7 Timestamps	→	Tray.io Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Cin7 Owner/Assignee	→	Tray.io Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Cin7 Orders	→	Tray.io Custom Fields	Orders data from Cin7 stored in Tray.io custom fields for reference
Cin7 Products	→	Tray.io Custom Fields	Products data from Cin7 stored in Tray.io custom fields for reference
Cin7 Warehouses	→	Tray.io Custom Fields	Warehouses data from Cin7 stored in Tray.io custom fields for reference
Cin7 Purchase-orders	→	Tray.io Custom Fields	Purchase-orders data from Cin7 stored in Tray.io custom fields for reference
Cin7 Stock	→	Tray.io Custom Fields	Stock data from Cin7 stored in Tray.io custom fields for reference

Cin7 + Tray.io Integration FAQ

Yes, we handle one-time historical data migrations alongside ongoing sync. We map your existing products, validate data quality, and run test migrations before the final cutover. Most migrations complete within 4-8 weeks depending on volume.

Absolutely. Custom field mapping is a core part of every integration we build. Whether it is custom properties in Cin7 or user-defined fields in Tray.io, we map them precisely to your requirements. We can also transform data formats, apply business rules, and handle conditional mappings.

We use a combination of direct REST API connections and automation platforms like Make, Zapier, or n8n, depending on your requirements and budget. For complex workflows, we build custom middleware. The right approach depends on your volume, sync frequency, and business rules.

Integration pricing depends on complexity, including the number of data objects synced (products, orders, purchase-orders), sync direction, custom business rules, and volume. Most Cin7 to Tray.io integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

Our integrations include retry logic and error queuing. If Tray.io is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.

Absolutely. We design integrations with growth in mind, whether you are syncing 100 records or 100,000. Our architecture handles rate limiting (Cin7's API allows 100 requests per minute), pagination, and queuing to ensure reliable performance at any scale.