Acuity Scheduling + Shedul

Acuity Scheduling + Shedul Integration - Save 8+ hours/week Every Week

From appointments to appointments, our custom Acuity Scheduling to Shedul integration maps your data precisely. Harvard-educated experts handle the build so your team stays focused on growth.

8+ hours/week

Saved weekly

98%

Client retention

3 months

Post-launch support

One-way

Sync direction

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Why Connect Acuity Scheduling to Shedul?

New team members take longer to onboard because they must learn manual workarounds to keep Acuity Scheduling and Shedul aligned

Bookings made in Acuity Scheduling are not visible in Shedul, creating scheduling conflicts and double-bookings

Clients in Acuity Scheduling and clients in Shedul drift out of sync, leading to outdated details on invoices, emails, and reports

Manually copying data between Acuity Scheduling and Shedul wastes hours every week that could be spent on revenue-generating work

No single source of truth when contacts live in two disconnected tools, so staff second-guess which system has the correct information

Patient appointment data in Acuity Scheduling and billing records in Shedul require double entry, risking compliance issues

Client engagement details in Acuity Scheduling and time-tracking data in Shedul do not align, making billing inaccurate

How We Help

Connecting Acuity Scheduling (scheduling) with Shedul (industry tools) is one of the most requested integrations among Australian Healthcare & Allied Health and Professional Services businesses. This integration eliminates the manual transfer of contacts and appointments data, reducing errors and freeing up your team to focus on growth. On the technical side, Acuity Scheduling uses a REST API with API key authentication, which our team handles as part of the build.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Acuity Scheduling and Shedul in sync, even as your business doubles.

Unlock Shedul Value

Shedul stands out because free salon management software with online booking, client management, POS, and basic marketing at no cost. Integrating it with Acuity Scheduling means your team gets this benefit with complete, accurate data flowing in automatically.

Unified Clients Across Both Platforms

Clients in Acuity Scheduling and clients in Shedul stay perfectly aligned. Every update, whether it is a new phone number, email change, or company association, is reflected in both systems within seconds.

Custom-Built for Your Workflow

Unlike generic connectors, we build integrations tailored to how your business actually uses Acuity Scheduling and Shedul. Custom field mappings, business rules, and error handling included.

Acuity Scheduling to Shedul Use Cases

Automated error handling and retry for Acuity Scheduling/Shedul sync

When a sync between Acuity Scheduling and Shedul fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Sync Acuity Scheduling clients to Shedul clients

When a client is created or updated in Acuity Scheduling, the corresponding client record in Shedul is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Sync appointments from Acuity Scheduling to Shedul

When a appointment is booked, rescheduled, or cancelled in Acuity Scheduling, the corresponding record in Shedul updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Data Mapping

How data flows between Acuity Scheduling and Shedul

Acuity Scheduling	→	Shedul	Notes
Acuity Scheduling Clients -> id	→	Shedul Clients -> id	Unique identifier stored as cross-reference for record linking
Acuity Scheduling Clients -> firstName	→	Shedul Clients -> first_name	Contact identity fields synchronised to maintain consistency
Acuity Scheduling Clients -> lastName	→	Shedul Clients -> last_name	Contact identity fields synchronised to maintain consistency
Acuity Scheduling Clients -> email	→	Shedul Clients -> email	Primary matching key for identifying existing records across both platforms
Acuity Scheduling Appointments	→	Shedul Appointments	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Acuity Scheduling Timestamps	→	Shedul Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance
Acuity Scheduling Owner/Assignee	→	Shedul Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Acuity Scheduling Record IDs	→	Shedul External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication

Acuity Scheduling + Shedul Integration FAQ

Most Acuity Scheduling to Shedul integrations are completed within 2 weeks. We start with a discovery session to understand your specific workflow, then build and test the integration. Complex setups with custom business logic may take up to 4-8 weeks.

The most common data objects synced between Acuity Scheduling and Shedul include contacts, appointments. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Our integrations include retry logic and error queuing. If Shedul is temporarily down, changes are queued and replayed once the system recovers. You will receive alerts for any sync failures that need attention. No data is lost during outages.

Integration pricing depends on complexity, including the number of data objects synced (contacts, appointments), sync direction, custom business rules, and volume. Most Acuity Scheduling to Shedul integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

Yes, every integration includes 3 months of post-launch support. We monitor sync health, troubleshoot issues, and make adjustments as your workflow evolves. Ongoing maintenance plans are available for businesses that want continuous optimisation.

Yes. Clever Ops has helped Professional Services businesses connect Acuity Scheduling to Shedul as part of their automation strategy. Each industry has unique data flows and compliance needs, and we tailor the integration accordingly. Based in Gippsland, Victoria, we understand the Australian market deeply.

Yes. All data is transferred over encrypted connections (TLS/SSL). We follow least-privilege API access, never store credentials in plain text, and log all sync activity for audit purposes. For Australian businesses with compliance requirements, we can implement additional safeguards.