Automate Review Management for Trades & Construction
Stop wasting time on manual review management. Our Harvard-educated automation experts build custom review management workflows specifically for Australian trades & construction businesses, saving you 6+ hours/week.
The Problem
Manual review management creates these challenges for trades & construction businesses.
Manual review management wastes hours every week that your team could spend on higher-value work
Field crews waste time on paperwork instead of getting jobs done
Errors in review management create downstream problems across your trades & construction operations
Job costing is inaccurate because data is entered late or incorrectly
Automated Workflow
Here is how we automate your review management end to end.
Review Solicitation
Automatically request reviews from happy customers after positive interactions or purchases.
- ✓ Tool: Email
- ✓ Action: Request reviews
Platform Monitoring
Monitor Google, Facebook, and industry-specific review platforms for new reviews.
- ✓ Tool: Zapier
- ✓ Action: Monitor reviews
Sentiment Routing
Route positive reviews for sharing and negative reviews for immediate response.
- ✓ Tool: Slack
- ✓ Action: Route by sentiment
Response Management
Assist with review responses using templates and escalation for complex issues.
- ✓ Tool: Slack
- ✓ Action: Manage responses
Reporting
Track review volume, sentiment trends, and platform-specific performance.
- ✓ Tool: Google Sheets
- ✓ Action: Report on reviews
Tools Involved
We connect these tools into a seamless automated workflow.
Benefits
What you gain when you automate review management.
Save 6+ hours/week on Review Management
Eliminate manual steps in your trades & construction review management workflow. Your team gets back hours every week to focus on growth and customer service.
Complete Review Management Visibility
Know exactly where every review management task stands at any moment. Real-time dashboards and automated alerts keep everyone informed without chasing.
Review Management Automation Built for You
Unlike off-the-shelf tools, we build review management automation tailored to how your trades & construction business actually operates. No workarounds or compromises.
Free Your Team from Repetitive Review Management
Nobody joined your team to do manual review management. Automation handles the repetitive work so your people can focus on strategy, creativity, and client relationships.
Compliance & Regulations
Compliant with Safe Work Australia requirements, state WHS legislation, and Building Code of Australia (NCC) documentation standards. Supports QBCC and state licensing requirements.
Review Management for Trades & Construction Automation FAQ
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