Teamwork Alternative for Hospitality & Tourism

Teamwork Deliver plan starts at approximately $15 AUD/user/month (billed annually), providing task management, time tracking, milestones, and basic reporting. The Grow plan at roughly $24 AUD/user/month adds workload management, project health tracking, and advanced budgeting. For a 20-person team on Grow, annual costs are around $5,760 AUD, which is reasonable for the feature set. However, Teamwork true cost emerges when you need the full suite. Adding Teamwork Desk for helpdesk ($20 to $40/user/month), Teamwork CRM ($8 to $20/user/month), and Teamwork Spaces for documentation ($5 to $8/user/month) can triple the per-user cost. Client users are free on Projects, but accessing them through Desk or CRM adds to the seat count. For a 20-person agency using the full Teamwork suite, annual costs can reach $20,000 to $35,000 AUD. A custom Clever Ops solution consolidates project management, client communication, documentation, and CRM functionality into a single platform. The integrated approach eliminates suite-stacking costs and provides a unified experience rather than four loosely connected products.

You will have a working prototype to test within 2 weeks of starting, with the complete Teamwork replacement tailored for hospitality & tourism businesses delivered in 4-8 weeks. We run both systems in parallel during transition so your operations are never disrupted.

We replicate what you actually use - not the hundreds of features Teamwork bundles that clutter your interface. After mapping your daily Teamwork usage tailored for hospitality & tourism businesses, we build purpose-fit equivalents of Client project management, Time tracking, Billing integration and anything else your team depends on.

Your team will find it simpler than Teamwork. Why? Because the interface shows only what they need, labelled in their own terminology. We design with your end users in mind and run usability testing during the build. Adoption is fast - most teams are fully productive within a day.

Teamwork provides solid data export capabilities. CSV export covers tasks, time entries, and project metadata. The Teamwork API is well-documented and provides structured access to projects, task lists, tasks, comments, files, time entries, milestones, and notebooks. Client user data and permissions are also accessible via the API. Migration from Teamwork begins with extracting project structures, task hierarchies, and time tracking data. Milestone dependencies and task list ordering are preserved. If you use Teamwork Desk, CRM, or Spaces, each requires a separate extraction process. We map Teamwork project templates to custom workflow templates and rebuild any board views or Gantt configurations in the new system. Teamwork migrations typically take four to six weeks for teams using Projects alone, extending to six to ten weeks for teams using the full suite. The parallel running period is two to three weeks for Projects-only migrations and three to four weeks for full-suite transitions. Time tracking data migration is straightforward as Teamwork stores this data cleanly.

Support starts the moment we deploy and never stops being personal. 3 months of included post-launch support gives your team confidence during the transition from Teamwork. Ongoing plans are affordable and flexible - scale up or down as your needs change.

Growth should not mean growing software costs. Unlike Teamwork's per-user pricing, a custom system serves 5 or 500 users at the same cost. New features are added when your business needs them, not when Teamwork decides to release them. Your technology investment compounds in your favour.

Another SaaS tool means another subscription, another set of compromises, and another vendor controlling your data. A custom build tailored for hospitality & tourism businesses breaks that cycle entirely: you own the code, pay once, and evolve the system on your terms. For mid-market Australian businesses, that independence is transformative.