Acuity Scheduling + Fresha

Acuity Scheduling + Fresha Integration - Save 8+ hours/week Every Week

Australian Healthcare & Allied Health businesses rely on both Acuity Scheduling and Fresha. Our custom one-way integration keeps them in sync, saving your team 8+ hours/week and eliminating data entry errors.

8+ hours/week

Saved weekly

50+

Clients served

2 weeks

Setup time

One-way

Sync direction

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Why Connect Acuity Scheduling to Fresha?

Bookings made in Acuity Scheduling are not visible in Fresha, creating scheduling conflicts and double-bookings

Manually copying data between Acuity Scheduling and Fresha wastes hours every week that could be spent on revenue-generating work

Client engagement details in Acuity Scheduling and time-tracking data in Fresha do not align, making billing inaccurate

New team members take longer to onboard because they must learn manual workarounds to keep Acuity Scheduling and Fresha aligned

No single source of truth when contacts live in two disconnected tools, so staff second-guess which system has the correct information

Clients in Acuity Scheduling and clients in Fresha drift out of sync, leading to outdated details on invoices, emails, and reports

Patient appointment data in Acuity Scheduling and billing records in Fresha require double entry, risking compliance issues

How We Help

Connecting Acuity Scheduling (scheduling) with Fresha (industry tools) is one of the most requested integrations among Australian Healthcare & Allied Health and Professional Services businesses. This integration eliminates the manual transfer of contacts and appointments data, reducing errors and freeing up your team to focus on growth. On the technical side, Acuity Scheduling uses a REST API with API key authentication, which our team handles as part of the build.

Eliminate Manual Data Entry

Stop copying contacts between Acuity Scheduling and Fresha by hand. Our integration syncs data automatically, saving your team 8+ hours/week.

Unlock Fresha Value

Fresha stands out because completely free software subscription with no monthly fees, making it the most cost-effective salon management platform available. Integrating it with Acuity Scheduling means your team gets this benefit with complete, accurate data flowing in automatically.

Real-Time Visibility Across Teams

When a record updates in Acuity Scheduling, every team member working in Fresha sees the change instantly. No lag, no stale dashboards, no conflicting reports.

Scalable Without Extra Headcount

As your data volume grows, the integration scales with you. No need to hire additional admin staff to keep Acuity Scheduling and Fresha in sync, even as your business doubles.

Acuity Scheduling to Fresha Use Cases

Sync appointments from Acuity Scheduling to Fresha

When a appointment is booked, rescheduled, or cancelled in Acuity Scheduling, the corresponding record in Fresha updates instantly. Prevents double-bookings and keeps all teams informed of schedule changes.

Automated error handling and retry for Acuity Scheduling/Fresha sync

When a sync between Acuity Scheduling and Fresha fails due to a rate limit, network issue, or validation error, the integration retries automatically with exponential backoff. Your team is alerted only when intervention is genuinely needed.

Sync Acuity Scheduling clients to Fresha clients

When a client is created or updated in Acuity Scheduling, the corresponding client record in Fresha is automatically created or updated. Contact details, company associations, and custom fields are all mapped.

Data Mapping

How data flows between Acuity Scheduling and Fresha

Acuity Scheduling	→	Fresha	Notes
Acuity Scheduling Clients -> id	→	Fresha Clients -> id	Unique identifier stored as cross-reference for record linking
Acuity Scheduling Clients -> firstName	→	Fresha Clients -> first_name	Contact identity fields synchronised to maintain consistency
Acuity Scheduling Clients -> lastName	→	Fresha Clients -> last_name	Contact identity fields synchronised to maintain consistency
Acuity Scheduling Clients -> email	→	Fresha Clients -> email	Primary matching key for identifying existing records across both platforms
Acuity Scheduling Appointments	→	Fresha Appointments	Booking and scheduling data synchronised to prevent double-bookings and ensure calendar accuracy.
Acuity Scheduling Owner/Assignee	→	Fresha Owner/Assignee	Record ownership mapped between platforms using email address as the matching key
Acuity Scheduling Record IDs	→	Fresha External References	Cross-reference identifiers stored on both records for bidirectional lookups and deduplication
Acuity Scheduling Timestamps	→	Fresha Audit Log	Created and modified timestamps preserved for sync conflict resolution and compliance

Acuity Scheduling + Fresha Integration FAQ

We use a combination of direct REST API connections and automation platforms like Make, Zapier, or n8n, depending on your requirements and budget. For complex workflows, we build custom middleware. The right approach depends on your volume, sync frequency, and business rules.

The most common data objects synced between Acuity Scheduling and Fresha include contacts, appointments. We map each data type to its counterpart in the target system, including custom fields, metadata, and relationship data. The exact scope is tailored to your workflow during the discovery session.

Yes. Acuity Scheduling supports webhooks for instant event notifications. Changes in Acuity Scheduling are reflected in Fresha within seconds. For high-volume scenarios, we implement queuing to handle peak loads without data loss.

Integration pricing depends on complexity, including the number of data objects synced (contacts, appointments), sync direction, custom business rules, and volume. Most Acuity Scheduling to Fresha integrations fall within our standard integration tier. Book a free assessment to get a specific quote for your requirements.

We follow a structured testing process: unit tests for individual data mappings, end-to-end tests with sample data, and a staging period where we run the integration in parallel with your existing process. You review and approve the results before we switch to live. This approach minimises risk and ensures accuracy.

We map scheduling data like appointments and clients from Acuity Scheduling to the corresponding industry tools structures in Fresha. Our team handles data transformation, validation, and conflict resolution between the two system types.

Yes. We have built integrations for Healthcare & Allied Health businesses that rely on both Acuity Scheduling and Fresha. The integration is customised to your industry-specific workflows, data structures, and compliance requirements. Book Free Assessment to discuss your specific needs.